Support & Downloads

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Contact Info
198 West 21th Street, Suite 721
New York, NY 10010
+88 (0) 101 0000 000
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Why Should you choose Orca Medical Billing?

Easy to use, secure database, take it everywhere on your smartphone and tablet. Billing expert support from a company with over 30 years experience. The most accurate reports on the market. Error alerts while billing to catch missed information and fee items. Get personalized support and always speak to live agents. 45 billing experts across the province.

Who should use Orca Medical Billing?

BC Physicians and medical staff that want to get their billings done with minimal rejections and have experts to back them up. We specialize in many different specialties including General Practitioners, Hospitialists, Anesthesiologists, Surgeons, Psychiatrists, Internal medicine, Gynecologists, Neurologists, pediatricians and more. Speak to an expert today and increase your revenue. We are very knowledgeable on locums, rural retention and dual specialty set up.

What If I'm new to billing in British Columbia?

We have helped numerous new physicians from all different specialites get set up and understand billing with MSP. We will walk you through all the forms for application and set up. We recommend the Gold Package at this time to ensure you are not missing out on revenue.

Can I Change Packages?

You are able to upgrade or downgrade packages once a year.

How secure is Orca Med Bill?

Cloud based security to secure confidential information . Password change prompted every 40 days for maximum security.

How does Orca Med Bill make me more money?

Since physicians are focused on patient care, sometimes it is hard to keep up with the ever changing rules of MSP. Our job is to make sure you are aware of new fee item rules and are submitting all applicable billings. Our program helps you make fewer mistakes with error alerts. Our experts know all the tricks when it comes to resubmitting rejections to MSP to ensure full payment.

How long have you been in business?

Orca Med Bill is managed by Medcom Billing Systems, which has been in the medical billing business in BC since 1988.

Do I need special equipment?

Orca Med Bill is an App that you can download on any smart device that is supported by Android or Apple. Orca Med Bill is a free download. You just need a smartphone, tablet or Mac computer.

How do I get paid?

We will set you up through MSP with your Direct Deposit information. Once your claims have been received and processed you will receive payment straight into your bank account.

What other fees are there?

No hidden fees. We only charge you your package percentage once you are paid. Most physicians find we pay for ourselves by keeping your claims resubmitted and the Accounts Receivables up to date. The only fluctuating fees would be if you sign up for private invoicing and that is based on the number of private invoices you request.

Please contact us if you have any questions.

Phone: 604-374-3838
Pro Support – managed by Medcom Billing Systems, the largest billing provider in BC.